Support
Feedback - Firefly Magic Firefly Lights
We cannot wait to hear how you are using your new Firefly Magic® patented LED Firefly Lights! In an effort to make this the best experience, please share your comments and / or feedback:• Did our product(s) meet your expectations?•...
Quick Guide to the Low Voltage Firefly Lights System
Indoor Power Supply Suggestions And How the Low Voltage Firefly Lights Work Firefly Magic doesn’t source the 12Volt power supply. But a quick search “12V Power Supply” on Amazon (or other retailers) should provide plenty of affordable options. Any...
Additional help and support.
If you have followed all the instructions and are still having a problem, please call 1-877-834-7335 Monday - Friday 8AM to 4PM MST, or E-Mail Firefly Magic Support.
Something has been broken or damaged.
Replacement parts and accessories can be purchased here. Want to know more? Also see: Guide to Repair or Replace Firefly Magic LEDs and or DC Jacks Please feel free to contact our team with additional questions via phone 1-877-834-7335 or E-Mail...
Some of my 'Fireflies' have been cut-off or damaged.
Even if one or more ‘Fireflies’ are damaged or cut-off, the remaining ‘Fireflies’ will continue to work. Replacement ‘Firefly’ Cluster(s) or Replacement LEDs can be purchased here. Want to know more? Also see: Guide to Repair or Replace Firefly Magic LEDs...